Shipping Policy

Shipping Policy

This policy is intended to provide you with a clear understanding of our shipping procedures and policies. Please read it carefully before placing an order in our store.

Shipping Destinations

This shipping policy applies to the following country:

• New Zealand

Average Delivery Time for All Packages

Order Cut-Off Time: 10:00 PM (GMT+04:00) Gulf Standard Time (Asia/Dubai)

Order Processing Time: 1–2 business days
Processing takes place Monday to Friday.

Shipping Time: 5–7 business days
Orders are shipped Monday to Friday.

Total Delivery Time: 6–9 business days

Lost or Returned Packages

In the event that a package is lost or cannot be delivered due to logistical reasons, we will always send a replacement package before proceeding with our refund and return policy.

Important Notice

Please note that, like many online stores, we are very busy and delays may occasionally occur. We kindly ask that you take this into consideration when placing your order. We will do our best to ship your order as quickly as possible.

If you have any questions regarding the shipping status of your order, please contact us by email. Our customer service team will be happy to assist you.

Questions? Contact Us

Email: info@lasomi.com
Company Name: Lasomi

Customer Service Hours

Monday to Friday: 8:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM

We will respond to your inquiry within 24 hours.